Customer Service Specialist

(m/f/d)

Who we R.

The R.Brand Group is one of the major fashion manufacturers in Europe, employing around 1,200 employees worldwide. As a group, we are renowned for our top-notch fashion and clothing brands that prioritize quality and style. With brands such as BALDESSARINI, pierre cardin, Otto Kern, PIONEER Authentic Jeans, and Pionier Workwear, we offer a diverse range of brands spanning from luxury fashion and casual wear to reliable workwear.

 

MORE ABOUT US

 

 

Your TO-DOs

Requirements

What to expect

  • You check and enter orders, taking into account the availability of goods
  • You check and create credit notes in coordination with the complaints department
  • You advise and support our customers, by telephone, e-mail or other channels
  • You are the interface between the customer, product development and the sales force
  • You create offers independently in coordination with the team leader
  • You create evaluations and analyses
  • You handle the processing of export operations and the creation of the required customs documents
     
  • Successfully completed commercial training
  • First professional experience in sales is desirable
  • Understanding of complex interrelationships and cross-departmental thinking
  • Knowledge of export and customs procedures is an advantage
  • High affinity for service, good communication skills, sociability and confidence in dealing with business partners
  • Above-average commitment and team-orientated way of working
  • Very good knowledge of German and knowledge of foreign languages is an advantage
  • Confident handling of the MS Office package, especially Word and Excel
  • We offer the opportunity to work from home one day a week either on Mondays or Fridays and on 2 other variable days per month
  • Annual appraisal interview for your personal development
  • Company and team events
  • Numerous discounts on our products
  • In-house yoga

If you see yourself in this description, we look forward to receiving your complete and informative application documents, indicating your possible start date, at: 

Your contact person
for applications. 

Lotta Krah
Phone: +49 5221 9794454
E-Mail: karriere@rbrand.group

We look forward to receiving your application.